Privacy Policy

1. Information We Collect

At Choicegrdfriendflick Ltd, we believe in transparency regarding the data we collect. We gather personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our guides, or when contacting us via our contact forms. This may include your name, email address, and the contents of the messages you send us. Additionally, we automatically collect certain technical data when you visit, use, or navigate the site. This technical data does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, and location data.

2. Use of Data

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and your consent. Specifically, we use the collected information to respond to user inquiries, offer support to users, analyze website traffic patterns to improve our educational content, and send administrative information to you regarding changes to our terms, conditions, and policies.

3. Third-Party Processors

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who perform services for us or on our behalf and require access to such information to do that work. These may include hosting services, data analytics providers, and customer service platforms. All third-party processors are bound by strict data processing agreements ensuring compliance with current global data protection standards.

4. GDPR and CCPA Rights

Depending on your geographic location, applicable privacy laws (such as the GDPR in Europe or the CCPA in California) grant you specific rights regarding your personal data. You have the right to request access to the personal data we hold about you, request rectification of inaccurate data, request the erasure of your personal data (the "right to be forgotten"), and object to the processing of your personal data. You also have the right to data portability, allowing you to obtain a copy of your personal data in a structured, commonly used format. If you wish to exercise any of these rights, please contact our Data Protection Officer.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Cookies and Trackers

We utilize cookies and similar tracking technologies to access or store information. Specific details regarding how we use such technologies and how you can refuse certain cookies are set out in our dedicated Cookie Policy.

7. DPO Contact Information

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO).
Email: [email protected]
Address: Choicegrdfriendflick Ltd, 42 Woodland Way, Fungal Town, FT1 9PL, UK.